| 000 | 00544nam a22001817a 4500 | ||
|---|---|---|---|
| 008 | 170918b2010 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789380381190 | ||
| 082 | _a658.812 OLI-R | ||
| 100 | _aOliver, Richard L. | ||
| 245 |
_aSatisfaction : _ba behavioral perspective on the consumer / _cRichard L. Oliver |
||
| 250 | _a2nd | ||
| 260 |
_aIndia _bYes Dee Publishing _c2010 |
||
| 300 | _a518 p. | ||
| 365 |
_aINR _b795.00. |
||
| 650 | _aConsumer satisfaction | ||
| 650 | _aConsumer satisfaction--Evaluation | ||
| 650 | _aConsumer behavior | ||
| 999 |
_c27725 _d27725 |
||