000			00601nam a22001817a 4500
999			_c30132 _d30132
008			180316b2017 xxu||||| |||| 00| 0 eng d
020			_a9781107483903
082			_a302.54 BOW-N
100			_aedited by Bowling, Nathan A.
245			_aResearch and theory on workplace aggression / _cedited by Nathan A. Bowling and M. Sandy Hershcovis
260			_aNew York _bCambridge University PRess _c2017
300			_a393 p.
365			_aGBP _b24.99.
500			_aWorkplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
650			_aPsychology, Industrial
650			_aViolence in the workplace
650			_aAggressiveness
700			_aHershcovis, M. Sandy _eedited by