000			02077nam a22002417a 4500
008			181023b2015 xxu||||| |||| 00| 0 eng d
020			_a9781523082810
082			_a158.7 REI-D
100			_aReina, Dennis
245			_aTrust & betrayal in the workplace : _bbuilding effective relationships in your organization / _cDennis Reina and Michelle Reina
250			_a3rd
260			_aCalifornia _bBerrett-Koehler Publishers _c2015
300			_a205 p.
365			_aINR _b599.00.
500			_aTrust is a key differentiator for high-performing organizations. It makes bold initiatives possible, difficult transitions easier and everyday workflow more effective. Yet trust can be hard to build and sustain because most people aren’t aware of the subtle and unintentional ways they test and break trust in their workplace relationships every day. In this updated edition of their award-winning book, Dennis and Michelle Reina show how anyone at any level—not just those at the top—can take action and change his or her behaviour to create, build and sustain trust in the workplace. Drawing on over twenty years of research and experience in hundreds of organizations, the Reinas define the three key dimensions of trust and describe the specific everyday behaviours that build each dimension. They provide a proven seven-step process for restoring trust when it’s been tested or betrayed and offer completely new material for strengthening self-trust. This book is about the power of trust: the energy that exists when it’s present, the pain that arises when it’s been broken and the transformation that occurs when it’s been restored. This revised edition is a new and improved guide for people who want to unleash the power of what they’re able to accomplish through building trust-based workplace relationships.
650			_aOrganizational behavior
650			_aTrust
650			_aInterpersonal relations
650			_aOrganizational effectiveness
650			_aWork environment
650			_aPsychology, Industrial
700			_aReina, Michelle
999			_c32078 _d32078