| 000 | 00721pam a2200229a 44500 | ||
|---|---|---|---|
| 999 |
_c3559 _d3559 |
||
| 008 | 150502b2006 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780070615663 | ||
| 040 |
_cBITS Pilani Hyderabad _aBITS Pilani Hyderabad |
||
| 041 | _aENG | ||
| 082 | _a658 FIT-J | ||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management : operatings, strategy, information technology / _cJames A. Fitzsimmons and Mona J. Fitzsimmons |
||
| 250 | _a5th ed. | ||
| 260 |
_aIndia _bTata McGraw Hill _c2006 |
||
| 300 | _a605 p. | ||
| 500 | _aWith CD-ROM | ||
| 650 | _aManagement - Services Management | ||
| 700 | _aFitzsimmons, Mona J., jt .auth | ||
| 907 | _a658 FIT-J | ||
| 908 | _aFitzsimmons, Mona J., jt .auth | ||
| 942 | _2ddc | ||