000 nam a22 7a 4500
999 _c39646
_d39646
008 190415b2016 xxu||||| |||| 00| 0 eng d
020 _a9789385985188
082 _a658.812 NIY-S
100 _aShil Niyogi
245 _aLean customer engagement /
_cShil Niyogi
260 _aInida
_bSage Publications
_c2016
300 _a179 p.
365 _aINR
_b375.00.
500 _aWelcome to the Age of the Customer! The companies that succeed today are those that work toward customer satisfaction and focus on educating customers, enabling them, effecting change and engaging with them. Lean Customer Engagement contains a wealth of information around partnering with customers to build products and close deals in a lean and agile way without investing in unnecessary sales and marketing activities. The workbook format of the book provides solutions that can be put to immediate and prolonged use to grow successful businesses through an engaged customer base.
650 _aCustomer relations
650 _aNew Products
650 _aSales
650 _aMarketing