| 000 | 02639cam a22004577i 4500 | ||
|---|---|---|---|
| 999 |
_c64868 _d64868 |
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| 001 | 19544365 | ||
| 005 | 20200511113355.0 | ||
| 008 | 170308t20182018caua b 001 0 eng d | ||
| 010 | _a 2017936254 | ||
| 020 | _a9781473975873 (pbk) | ||
| 020 | _a1473975875 | ||
| 020 | _a9781473975866 | ||
| 020 | _a1473975867 | ||
| 035 | _a(OCoLC)on1013475865 | ||
| 040 |
_aUV1 _beng _cUV1 _erda _dYDX _dOCLCF _dYT1 _dUKWOH _dFTX _dCNCGM _dTHHCU _dDLC |
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| 042 | _alccopycat | ||
| 050 | 0 | 0 |
_aHV29.7 _b.B44 2018 |
| 082 | 0 | 4 |
_a361.32 BEE-P _223 |
| 100 | 1 |
_aBeesley, Paula, _eauthor. |
|
| 245 | 1 | 0 |
_aDeveloping your communication skills in social work / _cPaula Beesley, Melanie Watts, Mary Harrison. |
| 246 | 1 | 0 | _aCommunication skills in social work |
| 260 |
_aLondon _bSage _c2018 |
||
| 300 |
_a190 pages : _billustrations ; _c25 cm |
||
| 365 |
_aGBP _b23.99 |
||
| 504 | _aIncludes bibliographical references (pages 177-184) and index. | ||
| 505 | 0 | _aIntroduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion; | |
| 520 | 8 | _aWhat is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills. | |
| 650 | 0 | _aCommunication in social work. | |
| 650 | 0 | _aInterviewing in social service. | |
| 650 | 0 | _aCounselor and client. | |
| 650 | 7 |
_aSociety. _2eflch |
|
| 650 | 7 |
_aCommunication in social work. _2fast |
|
| 650 | 7 |
_aCounselor and client. _2fast |
|
| 650 | 7 |
_aInterviewing in social service. _2fast |
|
| 650 | 7 |
_aSociety. _2ukslc |
|
| 700 | 1 |
_aWatts, Melanie, _eauthor. |
|
| 700 | 1 |
_aHarrison, Mary, _eauthor. |
|
| 906 |
_a7 _bcbc _ccopycat _d2 _encip _f20 _gy-gencatlg |
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| 955 |
_brm04 2018-07-19 z-processor _irm06 2018-07-27 to Dewey |
||
| 955 |
_apc17 2017-03-08 _axn11 2018-07-14 1 copy rec'd., to USASH |
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