000			01687nam a22001577a 4500
008			240217b2022 |||||||| |||| 00| 0 eng d
020			_a9781484291504
082			_a004 NEG-H
100			_aNegley, Heather
245			_aSalesforce consultant's guide : _btools to implement or improve your client's salesforce solution / _cHeather Negley
260			_aNew York _bSpringer Science Business Media _c2022
300			_a168p.
500			_aBreak down the art and science of Salesforce consulting. This book will help you refine your consulting skills on the Salesforce platform. Author Heather Negley, a seasoned consultant who has completed over 30 Salesforce delivery projects in the past nine years, equips Salesforce professionals with detailed explanations on the stages of a project and the skills you need for each stage. You will learn the type of roles on a project, so that you can plan your career path. If you need help managing clients, this book teaches you how to effectively work with and advise people. You will go through the following main sections to round out your skills and service offerings: The best learning and community resources, including mentoring programs Tips on how to get job experience The evolution of software development Project roles The parts of a project Consulting skills The consulting skills section of the book breaks down each skill and explains the parts of the project to which you should apply your skills and real-world examples. Topics include client management, communication, emotional intelligence, critical thinking, and avoiding cognitive biases.
650			_aApplication software.
650			_aComputer Applications.
999			_c91937 _d91937