000			01566nam a22001697a 4500
005			20241208121657.0
008			241208b2024 |||||||| |||| 00| 0 eng d
020			_a9781529939606
082			_a153.6 DUH-C
100			_aDuhigg, Charles
245			_aSupercommunicators : _bhow to unlock the secret language of connection / _cCharles Duhigg
260			_aLondon _bCornerstone Press _c2024
300			_a299p.
500			_a"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations-our identities-shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- Provided by publisher.
650			_aInterpersonal communication.
650			_aCommunication--Psychological aspects.
999			_c92778 _d92778