Services marketing : (Record no. 31034)
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000 -LEADER | |
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fixed length control field | 00687nam a22002177a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 180429b2018 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9789332587687 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 WIR-J |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Wirtz, Jochen |
245 ## - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | people technology strategy / |
Statement of responsibility, etc. | Jochen Wirtz, Christopher Lovelock and Jayanta Chattrjee |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | India |
Name of publisher, distributor, etc. | Pearson Education |
Date of publication, distribution, etc. | 2018 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 817 p. |
365 ## - TRADE PRICE | |
Price type code | INR |
Price amount | 799.00 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries--Marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Professions--Marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services--Marketing |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Lovelock, Christopher |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Chatterjee, Jayanta |
952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
Withdrawn status |
Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | 650 | BITS Pilani Hyderabad | BITS Pilani Hyderabad | General Stack (For lending) | 29/04/2018 | 799.00 | 658.8 WIR-J | 35708 | 13/07/2024 | 29/04/2018 | Books |