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1.
Become the brand of choice: Jason Hartman by
Edition:
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: Mumbai Jaico Publishing 2009
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 HAR-J.

2.
Intention economy : when customers take charge: Doc Searls by
Edition:
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: Boston Harvard Business Review Press 2012
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.8342 SEA-D.

3.
Employees first, customers second /: Vineet Nayar by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: Boston Harvard Business Press 2011
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.3152 NAY-V.

4.
Make winning a habit /: Rick Page by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Tata McGrwa-Hill 2006
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.8 PAG-R.

5.
Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing /: Abaete de Azevedo and Ricardo Pomeranz by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Tata McGraw-Hill 2008
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 AZE-A.

6.
Sales training basics : what you need to know about selling /: Elwood N Chapman by Series: Fifty-minute series
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Viva Books 2004
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.31245 CHA-E.

7.
Client relationship management : how to turn client relationship into a competitive advantage /: David A. Po-Chedley by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Jaico 2004
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 POC-D.

8.
How companies win : profiting from demand-driven business models no matter what business you're in /: Rick Kash, David Calhoun. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: New York HarperBusiness 2010
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.4012 KAS-R.

9.
Users, not customers : who really determines the success of your business: Aaron Shapiro. by
Edition:
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: ENG
Publication details: India Portfolio/Penguin 2011
Availability: Items available for loan: BITS Pilani Hyderabad (1)Location, call number: General Stack (For lending) 658.812 SHA-A.

Pages
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Act,1956 under notification # F.12-23/63.U-2 of Jun 18,1964

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